Shipping policy

At Hayley Wall Decor, we are happy to offer free standard shipping worldwide on all orders.

Order Processing

Orders are carefully prepared and shipped within 1–3 business days after your order is placed.

Business days do not include weekends or public holidays. Customized or large-quantity orders may require additional processing time.

You will receive a shipping confirmation email once your order has been dispatched.

Free Standard Shipping

Free standard shipping is available worldwide.

Delivery times vary depending on the destination country, local postal service and customs processing. Estimated delivery dates are provided as a guide and cannot be guaranteed.

Expedited Shipping

Faster shipping options may be available at checkout. Available services, estimated delivery times and shipping fees will be calculated based on the destination country.

Tracking Information

Tracking information will be provided when available for the selected shipping method. Some free standard shipping services may include limited tracking depending on the destination.

Customs, Duties and Taxes

International orders may be subject to customs duties, import taxes or handling fees charged by the destination country.

These fees are not included in the product price and are the customer’s responsibility. Hayley Wall Decor is not responsible for delays caused by customs processing.

Shipping Address

Please carefully review your shipping address before completing your order.

Hayley Wall Decor is not responsible for packages delivered to an incorrect address provided by the customer. Please contact us as soon as possible if you notice an address error. We will do our best to update it before the order is shipped.

Delayed or Missing Packages

Unexpected delays may occur due to customs, weather, holidays, postal service disruptions or circumstances outside our control.

When your package is significantly delayed or appears to be missing, please contact us with your order number so we can assist you.

Damaged Orders

When your order arrives damaged, please contact us within 7 days of delivery.

Please include your order number and clear photographs of the product and packaging so we can review the issue.

Contact Us

For questions about shipping or your order, please contact Hayley Wall Decor through our website contact form or the email address listed on our store.